Be prepared for every possible scenario, don’t overbook yourself and make sure during all of the commotion that you complete the job at hand as quickly as possible. You don’t want to make connections at your current customer’s expense. You need to tow a fine line and make certain that your customer knows that they are the most important part of this day and you will get the work done in a timely and professional manner.
Never, ever push for a hard sell: Your job is to be informative. Explain your services and how those services are the best choice. You cannot shove your services down the throat of your customers. Sometimes, you will find that some customers can only handle small chunks of information at a time. For instance, if you came at my wife with everything you offer and then throw quotes at her, you’ve lost not only her business but her references. Let the customer guide you into the information they need. Again, get to the point with a well formulated plan of how you will deliver the information not using too many technical terms known to your industry, but by using relatable terms that everyone can understand. Again, this is a fine line to tow, you don’t want to insult anyone by dummying down your words too much or speaking too slow. You WILL lose business and your reputation for being a smart-ass will spread quickly. You may as well stamp it on your head, your website and your vehicle. Always remain respectful of a person’s comprehension, just because you have been in this business and understand everything, doesn’t mean your customer understands a single thing.
Hailstorms are a frequent occurrence in many regions, often causing extensive damage to vehicles with quarter to golf-ball-sized dents on every panel. Recognizing the need for efficient restoration, insurance companies globally endorse Paintless Dent Repair (PDR) as the “Preferred Method” for hail damage repair. At The Ding King, we offer specialized Hail Repair Training and Paintless Dent Repair Courses, preparing individuals to become skilled PDR technicians and tap into the burgeoning auto industry market.
Opportunity in Dallas, TX: We are currently seeking proficient PDR Hail Technicians to join our Hail Squad in Dallas, TX. For more details, please contact [email protected].
Benefits of Choosing PDR: To avoid traditional body shops and preserve your vehicle’s value, our high-quality PDR process offers several advantages:
- Cost-Effectiveness: PDR is a more cost-effective option compared to traditional methods, eliminating the need for extensive bodywork or repainting. Skilled technicians can manipulate the metal from behind the panel, restoring it to its original shape without costly materials and labor.
- Time-Efficiency: PDR is a quicker process, avoiding the use of harmful chemicals, body filler, or lengthy paint curing times. This results in faster turnaround times, getting vehicles back on the road promptly while saving money on labor costs.
- Preservation of Original Paint: PDR is a non-invasive technique that preserves the vehicle’s original factory paint finish, eliminating the risk of color mismatches or overspray. This ensures the vehicle maintains its original appearance and resale value.
- Environmentally Friendly: PDR is considered a more environmentally friendly option as it does not involve the use of fillers, chemicals, or paint. The specialized tools used in PDR make it a greener choice for hail damage repair.
- Retention of Value and Appearance: By preserving the original paint and finish, PDR helps maintain the vehicle’s value. Traditional repairs involving repainting can potentially lower the vehicle’s value, making PDR the preferred choice for both car owners and insurance companies.
Conclusion: The PDR process, utilizing specialized tools to massage dents into their original shape without harsh chemicals, offers a cost-effective, time-efficient, and environmentally friendly solution for hail damage repair. Its ability to preserve the original paint and retain the value of the vehicle makes PDR the preferred choice for both car owners and insurance companies alike.
